Terms and Conditions EGZ88 — A Complete Guide for All Members

Welcome to egz88 — an online casino platform operating under the domain name egz88.app. This Terms and Conditions document is a legally binding agreement between you as the user ("Member") and egz88 as the platform operator ("Company").

By accessing the egz88 website, downloading the mobile app, registering a new account, or using any services provided by egz88, you hereby confirm that you have read, understood, and agree to be bound by all terms and conditions stated in this document, including the Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

Egz88 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time without prior notice. It is your responsibility to review this document periodically to ensure you remain compliant with the latest version in effect.

2.1 Age Restriction

Use of the egz88 platform is restricted to individuals who have reached the age of 18 years old or older at the time of registration. egz88 takes seriously its responsibility to prevent gambling among minors. Any account found to have been registered by an underage individual will be closed immediately and all remaining funds will be forfeited.

2.2 One Account Per Individual

Each individual is only permitted to hold one (1) egz88 account active at any one time. Registering multiple accounts, whether using different names, phone numbers, email addresses, or identity information, is strictly prohibited. Violation of this rule will result in the closure of all associated accounts and forfeiture of the total account balance.

2.3 Registration Information

You are required to provide accurate, complete, and up-to-date information during registration. egz88 reserves the right to request identity verification documents at any time as part of our KYC (Know Your Customer) process. Required information includes:

• Full name as per official identification card
• Exact date of birth
• An active mobile number registered in your name
• A valid and accessible email address
• Bank account or e-wallet number for withdrawal purposes

You are solely responsible for maintaining the security of your egz88 account. This includes ensuring your password is strong, not shared with anyone, and changed regularly. egz88 recommends using a password that combines uppercase letters, lowercase letters, numbers, and symbols with a minimum length of eight characters.

Biometric login (fingerprint or facial recognition) is available on the egz88 mobile app and is strongly recommended for added security. Two-factor authentication (2FA) can also be enabled from your account settings for an extra layer of protection.

If you suspect that your account has been accessed without authorisation, you must contact the egz88 support team immediately via in-app live chat. egz88 will investigate all reports of unauthorised access and take appropriate action to protect your account.

Egz88 accepts deposits via a variety of secure and recognised local payment methods. All transactions are processed in Malaysian Ringgit (MYR) and credited to your egz88 account within the specified timeframe depending on the chosen method.

Egz88 does not charge any processing fees for deposits. However, third-party payment providers may impose their own charges which are beyond egz88's control. Please check your payment provider's fee policy before making a transaction.

Egz88 processes withdrawal requests within 1 to 5 minutes on the working day upon completion of verification. Withdrawals made outside banking hours may take until the next working day depending on the chosen method.

5.1 Withdrawal Requirements

• KYC verification must be successfully completed before your first withdrawal can be processed
• Minimum withdrawal amount is MYR 50 for bank transfers and MYR 30 for e-wallets
• The destination account must be under the same name as your egz88 account
• Any active bonus must meet the wagering requirement before a withdrawal is permitted
• Withdrawals will be processed to the same payment method used for your last deposit

5.2 Security Verification

Egz88 reserves the right to perform additional security checks on any withdrawal request, particularly for large amounts or in cases of unusual account activity. These checks may require you to submit additional supporting documents and can take up to 3 working days.

Egz88 offers a variety of bonuses and promotions from time to time to enhance your gaming experience. All bonuses are subject to specific terms and conditions stated in each promotional offer, which form part of these general Terms and Conditions.

6.1 Wagering Requirement

Every bonus received carries a wagering requirement that must be met before any winnings derived from it can be withdrawn. The wagering requirement is stated in the format xN where N is the multiplier of the bonus amount that must be wagered. For example, a MYR 100 bonus with a 20x requirement means you must place bets totalling MYR 2,000 before winnings can be withdrawn.

6.2 General Bonus Rules

• Each member is entitled to one welcome bonus only
• Bonuses cannot be transferred between accounts
• Egz88 reserves the right to cancel bonuses obtained through illegitimate means
• The validity period of each bonus is stated in its respective offer — expired bonuses cannot be recovered
• Games eligible to contribute towards wagering requirements are stated in the relevant promotion terms

All games available on the egz88 platform use Random Number Generator (RNG) technology verified by independent testing bodies. The outcome of every game is final and cannot be disputed except in cases of confirmed technical error as determined by egz88.

7.1 Technical Errors

In the event of a technical error during a game session — including connection disruptions, incorrect displays, or system failures — egz88 reserves the right to void the affected round or session and return the original bet to your account. egz88 is not liable for any losses resulting from technical errors beyond our control.

7.2 Betting Limits

The minimum and maximum betting limits for each game are set and displayed within the game interface itself. egz88 reserves the right to adjust the betting limits for any game at any time. Professional players or players exhibiting unusual betting patterns may be subject to different betting limits at egz88's discretion.

Egz88 maintains a zero-tolerance policy against any form of fraud, system manipulation, or illegal activity on our platform. The following activities are strictly prohibited and may result in immediate account closure, forfeiture of funds, and legal action:

• Use of automated software (bots), scripts, or third-party tools to play or exploit games
• Player collusion — cooperation between two or more players to manipulate game outcomes
• Money laundering through repeated deposits and withdrawals without genuine wagering activity
• Exploiting technical errors or bugs in the egz88 system for personal gain
• Use of VPNs, proxies, or any method to conceal your true identity or location
• Registering using false identity information or another person's identity
• Any attempt to hack, intrude upon, or disrupt the egz88 system

Egz88 reserves the right to suspend or close any account at any time for the following reasons:

• Violation of any section of these Terms and Conditions
• Suspected fraudulent or illegal activity currently under investigation
• Failure to submit the requested KYC documents within the stipulated timeframe
• Upon request by the relevant authorities
• Account inactive for more than 12 consecutive months

Members also have the right to close their own account at any time by contacting the egz88 support team. Any legitimate remaining balance in the account will be returned to you once all required verifications are completed, subject to no outstanding issues.

Egz88 provides its platform and services on an "as-is" basis. While we make every effort to ensure the platform operates smoothly and without interruption, egz88 makes no guarantees regarding continuous availability, accuracy of information, or the absence of technical errors.

Egz88 is not liable for any direct, indirect, consequential, or punitive losses arising from:

• Service disruptions due to scheduled or unplanned system maintenance
• Transaction processing delays caused by third-party payment providers
• Loss of account access due to the user's negligence in safeguarding login credentials
• Game outcomes not in the player's favour — game results are random and not guaranteed
• Losses arising from the use of the platform in regions that may have local legal restrictions

Egz88 prioritises the protection of your personal data. All information you provide to us is collected, processed, and stored in accordance with the egz88 Privacy Policy, which forms an inseparable part of these Terms and Conditions. Please refer to the Privacy Policy page for detailed information on how we handle your data.

In summary, egz88 uses your data for the following purposes only:

• Account management and identity verification
• Processing financial transactions
• Fulfilling legal obligations and regulatory compliance
• Service communications and promotional information (subject to your preferences)
• Platform improvement and user experience enhancement

Egz88 will not sell, rent, or share your personal data with third parties without your consent, unless required by law or by direction of the relevant authorities.

Egz88 reserves the right to amend, update, or replace these Terms and Conditions at any time. Any material changes will be communicated to members via in-app notification or email at least 7 days before the changes take effect, except where immediate changes are required for security or legal compliance reasons.

These Terms and Conditions are governed and interpreted in accordance with applicable laws. Any dispute arising in connection with these Terms and Conditions or the use of the egz88 platform shall first be resolved through negotiation. If negotiation fails, the dispute will be resolved through binding arbitration in accordance with the prescribed rules.

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision alone shall be deemed void while all remaining provisions shall continue in full force and effect.

These Terms and Conditions were last updated on January 2026 and supersedes all previous versions.